Refund & Return Policy – Copper Mae Boutique

At Copper Mae Boutique, we want you to love your purchase. If something isn’t quite right, we’re here to help.

Returns

We accept returns on eligible items within 7 days of delivery.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition

• All tags must still be attached

• Items must be free of makeup, deodorant, pet hair, or any odors

If your return does not meet these requirements, it may be declined.

Return Process

To start a return, please email us at coppermaeboutique@outlook.com with:

• Your order number

• The item(s) you’d like to return

Once approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

We do not offer refunds to the original form of payment.

All approved returns will be issued as store credit in the form of a digital gift card.

Store credit will be sent once your return has been received and inspected.

Exchanges

Due to limited inventory, we do not offer direct exchanges.

If you would like a different size or item, please use your store credit to place a new order.

Final Sale Items

The following items are final sale and cannot be returned:

• Sale or clearance items

• Graphic tees (if made-to-order)

• Freshies (made-to-order items)

• Accessories (including hats, jewelry, etc.)

• Pre-order items

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of delivery at coppermaeboutique@outlook.com

Please include photos of the item and packaging so we can make it right as quickly as possible.

Processing Time

Please allow 3–5 business days for your return to be processed once it is received.

Shipping

Original shipping costs are non-refundable.

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If you have any questions, don’t hesitate to reach out — we truly appreciate your support of our small business 🤍

Copper Mae Boutique